FAQs

Frequently Asked Questions - FAQs

Take a look at some of the most frequently asked questions below. If you can’t find an answer to your question please contact [email protected]

Entry Information

The Andorra Epic is a team race and all teams must consist of two riders.

Both riders must have completed their registration as a team before June 7th.

We understand that registering for an Epic Series event is an important commitment, which is why we offer a payment plan that you can benefit from if you register by October 26, 2025. The payment plan consists of 3 installments to be paid on the following dates:

  • Payment 1 (50%): At the time of registration
  • Payment 2 (25%): November 24, 2025
  • Payment 3 (25%): December 22, 2025

Setting up the payment plan is easy; you can select this option during the registration process. If you have any questions, please email us at [email protected] and we will be happy to help you.

Important note: Your registration will only be valid once all 3 installments have been paid. By choosing the payment plan, you will not be able to request any partial refund.

Send us an email at [email protected] and let us know that you are looking for a partner, so we can connect you with other riders who also reach out looking for a teammate.

You can also visit the Official Epic Series – Find a Teammate Facebook Page, where you may be able to find your racing partner: https://www.facebook.com/groups/2000295876959782/

If you are looking for a teammate for an Epic Series race, this group is the perfect place to find someone to Race the World with.
 

Once your Team Captain has registered for the event, they will receive a confirmation email that contains a registration link for you to register as their partner. Your Team Captain must share this link with you along with the Team Name and Team Password they used to register the team.

Log in to your registration page by clicking on this link https://in.njuko.com/2026-andorra-epic-02112024.

Then, select "MY REGISTRATION" at the top of the page.

Enter your email address and the booking reference/code you received in your registration confirmation email. 

There are two possible reasons:

  • Your partner has not completed their registration. As soon as both you and your partner are registered, your team will reflect on the race register after the next manual update.
  • You selected to pay for the entry using the payment plan option and not all payments have been completed. As soon as all payments have been settled, your team will be published on the start list.

If you need to do a rider change, the rider who will no longer be participating on the entry must please contact us [email protected].

The following fees apply for rider changes:

  • Until 14th of May 2026: EUR 30
  • From 15th of May 2026: EUR 60  

Click here  to see our Terms & Conditions for withdrawals, deferrals, and full team changes.

If you would like to proceed with one of these options, the Team Captain must contact [email protected] within the deadlines stated in the T&C's.  Once the form has been submitted, we will review the request and confirm once complete.

At The Race

To collect your race pack at Registration Day, you must bring the following:

  • Your ID
  • Your race week confirmation email with your QR-Code (you will receive that email in race week)

After you finish each stage, you can hand your bike over to our bike park team who will safely store your bike for you overnight and have it ready for you to collect again the next morning. Please keep in mind that it’s super important to leave your bike in the bike park the day before of the stages that will start in other place as the bike will be transported during the night.

Absa Cape Epic Qualification

Entries to the Absa Cape Epic can be won through either the Performance Allocation or the Draw Allocation at the race.  Click here for more information on how you can qualify.