FAQs

Frequently Asked Questions - FAQs

Take a look at some of the most frequently asked questions below. If you can’t find an answer to your question please contact  [email protected]

Entry Information

The SPAR Swiss Epic is a team race and all teams must consist of two riders.

Both riders must have completed their registration as a team before 1st of July.

We understand that entering an Epic Series event is a big commitment, so we offer you the payment plan from which you can benefit if you sign up until 24 November 2024. The payment plan consists of 3 payments; these are due on the dates below:

  • Payment 1 (50%): At the time of registration
  • Payment 2 (25%): December 22, 2024
  • Payment 3 (25%): January 26, 2025


Setting up the payment plan is easy, you can select the option during the registration process. If you have any questions, please send us an email: [email protected] and we’d be glad to assist.


Please note: Your registration is only valid when all 3 payments have been made. When choosing the payment plan, you can’t claim any partial refund.

Join our Facebook Group: “Epic Series - Find a Teammate | Facebook”. Here you will find other riders who are also looking for partners to ride with. Once you have found a partner, please make sure you both complete your registration and are registered as a team.  All team registrations and partner details must be complete before 30 June.

Once your Team Captain has registered for the event, they will receive a confirmation email that contains a registration link for you to register as their partner. Your Team Captain must share this link with you along with the Team Name and Team Password they used to register the team.

Sign into your team captain dashboard, for which you have received the link in the confirmation emails after registering for the event. Once you are logged in, you then need to click on “Edit registration” and there you can purchase any optional extras as long as they are available. If you need to update your email address, email us at [email protected] and we will update it for you. Changes can be made up until 30 June.

There are two possible reasons:

  • Your partner has not completed their registration. As soon as both you and your partner are registered, your team will reflect on the race register after the next manual update.
  • You selected to pay for the entry using the payment plan option and not all payments have been completed. As soon as all payments have been settled, your team will be published on the start list.

If you need to do a rider change, the rider who will no longer be participating on the entry must please complete the online form. Once the form has been submitted, we will review the request, action the rider change for you and confirm with you once complete.


The following fees apply for rider changes:  
Until 30 June: CHF 30.- per rider change
Thereafter, until race registration: CHF 60.- per rider change

Click here to see our Terms & Conditions for withdrawals, deferrals, and full team changes.

If you would like to proceed with one of these options, the Team Captain must complete the online form within the deadlines stated in the T&C’s. Once the form has been submitted, we will review the request and confirm once complete.

At The Race

To collect your race pack at Registration Day, you must bring the following:

  • Your ID
  • Your race week confirmation email with your QR-Code (you will receive that email in race week)
  • If you are a UCI team, please bring your valid UCI license.

Details of the course will be announced in springtime. Information on the route can be found here.

After you finish each stage, you can hand your bike over to our bike wash and bike park team who will wash your bike and safely store it for you overnight and have it ready for you to collect again the next morning.

We will transport your private luggage for you from one race village to the next and deliver it directly to your accommodation.

Any additional private/additional luggage or bike bag must be checked in at the start of the race and will be transported directly to the finish line in the last race village.

We offer a Supporter Package that includes everything from accommodation to transport, meals, and even a gift!  You can find more information on what this package includes, here.

If you would like to purchase this package, make sure you book it online in your rider profile - more info here.  Please note that supporter packages are limited.

Click here to download the official SPAR Swiss Epic Supporter Badge!

Absa Cape Epic Qualification

Entries to the Absa Cape Epic can be won through either the Performance Allocation or the Draw Allocation at the race.  Click here for more information on how you can qualify.